It’s no secret that the supply chain for frozen foods is a very demanding landscape. From walk-in freezers to trucks, boats, docks and trains, everything in the end-to-end cold chain is driven around food safety as the No. 1 priority. Regulations and standards such as FSMA and GS1 help drive this priority. Cold chain compliance is more critical than ever. But, just keeping the freezers at the right temperature isn’t enough to reach the level of compliance needed to still drive revenue.
The perishable nature and limited shelf life of these goods presents a major challenge in food safety and securing the bottom line. Velocity and accuracy through a warehouse for inventory is critical. If frozen foods are shipped incorrectly and result in overage, shortage or damage (OS&D), those goods typically cannot be returned like consumer packaged goods or an item of clothing. The cost of errors and lack of flawless fulfillment in the cold chain is significantly higher than in other markets. Some companies operate both dry goods and cold chain operations concurrently in a single warehouse or across their broader distribution network. This can cause problems in tracking and maintaining the frozen food items.
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