TECSYS Inc., Canada, opened its new European headquarters, and announced plans to open a UK-based customer care support center, a move that will strengthen the company's global customer care infrastructure.

"These dedicated initiatives in Europe will reinforce our deep commitment to offer the region our proven supply chain management solutions and strengthen our ‘Customer for Life’ mantra,” says Pedro Patrao, senior vice president, global operations.

The new headquarters will be run by Mark Hawksley, vice president global services and strategic initiatives for Europe.

"With a customer base already in place, a rollout for a global customer in the region and the increasing need for customer support, this is the right time for TECSYS to extend its footprint to the region," adds Hawksley. "I’m pleased to be part of this next stage of TECSYS' development to meet the growing demand for our solutions in Europe while remaining at the forefront of our global customer support continuum."